India BPO: The Time-Tested Outsourcing Model

The India BPO industry had recorded phenomenal growth within a short period of time. India is home to 65% of the CMM (Capability Maturity Model) Level 5 enterprises in the world. There are a number of 58 Indian organizations that are present in the list of CMM level 5 companies. This ancient nation has the […]

SWOT analysis on Indian ITES sector

Strengths Highly skilled, English-speaking workforce. Abundant manpower Cheaper workforce than their Western counterparts. According to Nasscom, The wage difference is as high as 70-80 percent when compared to their Western counterparts. Lower attrition rates than in the West. Dedicated workforce aiming at making a long-term career in the field. Round-the-clock advantage for Western companies due […]

What are the opportunities in domestic BPO?

What are the opportunities in domestic BPO? Domestic BPO Market Size: $6 billion by 2012 Major Players: Infovision, FirstSource, Intelenet Legal Process Outsourcing Market Size: $3-5 billion by 2012 Major Players: Pangea3, UnitedLex Media Outsourcing Market Size: $3.5 billion by 2012 Major Players: Mindworks, NDTV Media, Source 18 Media Outsourcing Market Size: $10 billion by […]

Publishing BPO Trends: 2008

Pune, India; 15th January 2008 Offshoring of publishing services to India continues to grow, both horizontally and vertically. New “horizontal” niches and opportunities across hitherto untapped segments of publishing are opening up as vendors develop vertical capabilities across the publishing value chain. We expect that the increasing activity witnessed in the publishing outsourcing space will […]

E-learning: The rising star in the Indian publishing outsourcing sector

Pune, India; 30th November 2007 Scientific, Technical and Medical (STM) publishing and print media have marked the origins of the Indian publishing outsourcing, which is witnessing emergence of new niches and entry of more offshore vendors. The increasing Internet penetration and introduction of digital media has led to the emergence of E-learning, which has changed […]