Positive signals ahead for the Indian BPO industry

At present, the Indian BPO industry leads the global offshoring scenario with a major chunk of the market under its domain. It owns about 36% of the BPO global market. Highly skilled workers who are fluent in English and availability of cheap labor are some of the factors that attract Western business operators to India. […]

BPO exports from India to reach $17.8 billion in 2013

The global economic crisis seems to have not put too much of a dent on the BPM industry in India which in fact has growth significantly in the past financial year. Milind Deora, Minister of State, Communications and IT, informed the parliament that BPO exports have increased to $17.8 billion in the financial year 2013. […]

Time is up to get the transfer pricing right for BPO’s!

The Indian BPO industry has been growing in the recent years and NASSCOM predicts this growth to continue in 2013. But the industry is facing several challenges like competition from countries like Philippines, rising labour cost and Obama effect. Transfer pricing has been an issue which has been haunting the industry for quite a few […]

Acquisitions galore in Indian BPO industry

The Indian BPO industry has been on a roll in both voice and non voice operations in recent years and this industry recently achieved a milestone by clocking revenues of USD 100 billion in 2011. As the industry continues to grow there is a lot of consolidation happening in this sector. The industry is witnessing […]

Data center hardware spending to reach $126 billion by 2015: Gartner Report

October 14, 2011: A new research conducted by Gartner has forecasted that spending on data center hardware will reach $126.2 billion by 2015. The research report published also predicts that the market is going to expand at a rate of 12.7 percent starting from 2010, in terms of spending levels. Gartner Inc is one of […]

India tops in Engineering Research and Development Outsourcing sector: Nasscom Survey 2011

October 13, 2011: India hits the top list again. Yes! Indian has been ranked in the top again, but this time it is in the Global Engineering research and Development and Design outsourcing industry. According to a survey conducted by NASSCOM Indian outsourcing industry is doing good business, particularly in the ER & D sector. […]

Long term deals are now rare in BPO Industry

September 28, 2011: Is the BPO sector in India unable to find long term relationships with the service buyers in US? It might happen in the near future…!!!! Yes! Service buyers are becoming more conscious in maintaining long term relationships with the offshore vendors as to reduce the risk which may occur if recession hits. […]