Top 10 BPO Companies in India

The swiftly growing Indian BPO industry is one of the biggest ones in the global BPO market. Every year scores of BPO companies join the industry in India. This makes it very difficult for a BPO company to establish itself as a key player in such a competitive market. But there are a bunch of […]

Infosys Leans On Cloud Systems

Infosys is bringing automation in new and innovative ways across the board through the use of the cloud. Being no stranger to the cloud, as it has been using the cloud since 2008, Infosys would be a good case study for the optimization and automation that cloud technologies can bring to companies. With reinvention fast […]

Procurement Outsourcing Market Expected to Continue Domination

The procurement outsourcing market has been gaining prominence in the global market. The phenomenal growth of 10 percent registered in 2012 meant that the market reached a total contract value of 1.72 billion US Dollars with nearly 220 billion US Dollars in managed spending. Understanding the growth of Procurement Outsourcing Industry experts expect this graph […]

Australia and Canada Follow the US Immigration Bill in Introducing New Foreign Visa Restrictions

The first blow to the Indian IT companies came from the US immigration bill which placed restrictions on the number of work visas that a company can sponsor. Canada soon followed suit. The latest development in the visa arena was announced in Australia when the country followed the global trend by tightening its work visa […]

NASSCOM Prepares to Effect A Rethink in the US Immigration Bill

A few days ago news of the immigration reform bill being passed by the US Senate made headlines across the world. The Indian outsourcing industry was not keen on the bill because of the restrictions that it placed on the 87 billion dollar software export model. The restrictions were to be placed on the H-1 […]

Infosys to Acquire IT and BPO arms of European companies

The IT giant, Infosys is planning to acquire It and back-office services wings of European companies. The back office and technology services of some European companies are on the outsourcing market, looking to cut costs of production and maintenance. With the bottle neck on the United States market, Infosys and several other Indian companies have […]

The Evolution of BPO Industry Operations in India

The BPO industry operations in India have been the pioneer of outsourcing in the global business scenario. Foreign companies have been dependent on the Indian BPO industry due to its English capabilities and quality work carried out at low cost. In the past two decades, this industry has evolved into a formidable force with successful […]

BPO Revenue Opportunities are Growing at a Constant Pace

The BPO industry has turned out to be a stronghold driven by infrastructure management services and subsequent growth volumes. The revenue growth is targeted by going global and making investments on the basis of logical reasoning. The emerging trend of vertical services like retail, health care, shipping and logistics will be fueling BPO revenue opportunities. […]

Indian IT and BPO industry expands in Latin America

The $100-billion worth IT and BPO industry of India is fast expanding into the Latin American arena with a lot of companies establishing themselves in this region so as to cater to their clients in North America better. The region’s proximity as well as close affinity to United States makes it ideal to set up […]

BPO Sector in India Outperforms IT Services in Growth

The BPO sector in India is seen racing ahead of the IT sector in terms of growth and revenue. There are a number of reasons behind the growth of BPM services in India. India has a talented and knowledgeable work-force capable of handling tasks well. The infrastructure facilities and business sophistication are also reasons cited […]

Indian IT industry generates $1 billion additional revenue with just 20,000 workers

An interesting article appeared in LiveMint which reported that Indian IT industry is now generating $1 billion additional revenue from a workforce addition of just 19,783. This figure proves that Indian IT industry has started getting high value projects which need fewer resources. This was not the trend till 2003. IT companies could think of […]

Reverse Outsourcing Trend: Jobs Back in US

Recent trends show that business process management services are getting back to US. Indian and US outsourcing companies are showing a reverse trend in business process management (BPM). Infosys recently scaled up their onshore BPO operations in Atlanta, hiring more US staff. The company chose Atlanta not only because of the unemployment factor prevailed in […]