Social BPM accelerates claim processing for Crawford & Company

Natural catastrophes like earthquakes, tornadoes, thunderstorms, and hurricanes often cause widespread destruction, lots of damages or loss of life in a dramatic fashion. In such situations it is the duty of insurance claims management firms to come up with claims adjusting services. Claims management firms often face a lot of challenges to tackle the situation. […]

Obamacare opens up opportunities for IT/BPO

For the past few months, US President Barack Obama has been keeping the Indian IT/BPO industry on the edge with his anti-outsourcing campaign. Even though President Obama off late have been making election speeches against outsourcing, there are many IT biggies who hope that Obama would defeat Romney in the upcoming Presidential election in US […]

Life and pension outsourcing taking off in Europe

February 2, 2012: The recent trends in the European insurance sector indicate that the life insurance and pensions outsourcing is on the rise. For instance the Accenture’s insurance processing arm entered into an outsourcing deal with BNP Paribas. The contract spans over a period of eight years. BNP Paribas Cardif is a subsidiary of BNP […]

Innovation Group wins 4 XCelent Awards for Insurance BPO solution

December 7, 2011: Innovation Group announced that their Insurer Policy solution has been recognized with four XCelent awards. The company is into offering BPO services to different categories such as the insurance, fleet management and other sectors. Insurer Policy, the insurance processing solution from Innovation Group was awarded on various categories, out of which advance […]

All you wanted to know about HIPAA

HIPAA Introduction The Administrative Simplification provisions of the Health Insurance Portability and Accountability Act of 1996 (HIPAA, Title II) require the Department of Health and Human Services (HHS) to establish national standards for electronic health care transactions and national identifiers for providers, health plans, and employers. It also addresses the security and privacy of health […]

Near shore outsourcing options for US insurance firms

September 27, 2011: It is the banking and insurance related job always outsourced to the offshore market, but it seems that the trend is gradually changing. Today the near shore market service providers have become quite efficient to provide business solutions even better than the vendor in the offshore. Putting up a trend is Nova […]

The Multiple Personalities of Hedge Funds

Is it a Bank, a Private Equity Firm, an Insurance Firm or a REIT? Introduction With nearly 8500 funds of every conceivable hue, the hedge fund industry has had a turbocharged run from $38 billion of assets under management in 1990 to over $1 trillion at the end of 2005. However, of late, the hedge […]

Growth in Domestic BPO Market to outpace that of offshore BPO

While the offshore (international) BPO market faces pressures with economy-wide slowdown in developed markets, the domestic BPO market is getting ready to take off. According Arun Jethmalani, CEO, ValueNotes, “Unlike the overseas business, labor or cost arbitrage does not drive the domestic BPO market. It’s strategic factors such as the need to scale rapidly, focus […]

Insurance: Emerging Opportunity in Outsourcing Basics

Lets say a health insurance company in Texas sells a insurance policy, it is likely that the back office paper work is processed in Pune or Hyderabad. India BPO has emerged as the leading companies for back office tasks required by the US insurance companies. They are able to cater to any case, be it […]

Insurance: Emerging Opportunity in Outsourcing

Insurance: Emerging Opportunity in Outsourcing Lets say a health insurance company in Texas sells a insurance policy, it is likely that the back office paper work is processed in Pune or Hyderabad.  India BPO has emerged as the leading companies for back office tasks required by the US insurance companies. They are able to cater […]