Top 10 trends in outsourcing & managed services for 2013: SunGard Global Services, TowerGroup

According to Kalpesh Master, managing partner at SunGard Global Services, financial institutions and other corporations are looking towards trusted outsourcing providers to obtain managed services. This is due to the increasing regulations and cost pressures on these firms. These trends in outsourcing and managed services in 2013 will be increasingly seen in back-office functions, record-keeping […]

Sign up IT contracts with care

January 10, 2012: In the case of organizations looking for long term Information Technology contract, they must give importance to flexibility and efficiencies of cloud based delivery models.  Organizations which depend on managed serviced sometimes doesn’t get the desired quality, flexibility and responsiveness. The cloud model brings better opportunities for the companies, but companies are […]

Business Platforms to drive future BPO growth

December 13, 2011: Business Platforms are considered as the future of BPO, where benefits of standardization, cloud computing and SaaS are combined into a single managed service model. Technology platforms are developed from the bottom to the top to allow web services, including 3rd party applications and 3rd party data, to be accessed by the […]

IT Outsourcing, Offshoring, and the Globalization of Managed Services

IT Outsourcing, Offshoring, and the Globalization of Managed Services: An American Perspective By Charles Weaver, JD The American political debate over outsourcing and offshoring has generated a plethora of opinions. No matter which side you take, the indisputable truth is that the increasing globalization of the world economy makes everyone integrally linked to one another. […]