BPO Market Report 2013: Trends and Prospects

The trends related to the incorporation of online communities and social media into outsourcing has gained considerable significance in BPO market report 2013. Improving global efficiency and productivity depends on the fundamental strategies of outsourcing enterprises. According to the studies conducted by Linchpin SEO, customers of financial sectors prefer interacting with their service providers on […]

Top KPO Companies in India

Knowledge process industry (KPO) is an upcoming evolution in Indian outsourcing industry. The KPO industry offers intellectual services which are utilized by investment and equity research firms, marketing research firms etc. McKinsey actually introduced KPO in India when it started its knowledge centre. Top 10 KPO companies in India are listed below: GENPACT – Started […]

Research Reports by Gartner

Management Update: Evaluating and Mitigating Outsourcing Risk – April 2004 Insurance BPO: How a Deal Evolves – Jan 9, 2003 Buyers Beware: Indian IT Service Providers Foray Into BPO – Dec 2, 2002 Business Process Outsourcing – A Market Overview VoIP in Public Services: Facts, Fiction and Myth – Dec 2, 2002 VoIP: Beyond the […]

More firms turn to outsourcing for data management and analytics

November, 21, 2011: As in the case of outsourcing of various business functions, companies have now started to outsource their Data Analytics functions to Business Process Outsourcing vendors. The outsourcing of Data Analytics is in the infant stage, and now firms are experimenting with the concept.   Currently there are not many companies that are […]