Why Small Indian Cities and Towns Are Attracting BPO Firms

Business process outsourcing (BPO) firms in India are exploring small towns and cities to expand their customer care services, especially in the telecom and banking sector. Even as the metros and the tier-1 cities continue to be the preferred destination for the BPO firms, many companies are walking in the reverse direction and thinking about […]

NOS Development and the Indian IT-BPM Industry

The IT-BPM Industry in India has impacted the Indian economy in a major way. Revenue growth apart, the industry has also impacted the socio-economic spheres of the country, including generation of new jobs and development of infrastructure. India has speedily climbed to the top of the IT-BPM services Industry in the world and has become […]

Role of Occupational and Functional Analysis in NOS Development

The IT-BPM Industry in India is the pioneer of the IT-BPM services Industry at the global level. The Indian IT-BPM Industry has been instrumental in impacting the economy of the country in a positive manner. In order to sustain its leadership over the industry at the global level, India will have to initiate effective measures. […]

NASSCOM Predicts Double Revenue Growth of BPM Industry in India by 2020

The BPM (business process management) industry is set to achieve higher growth in terms of revenue in the next one and a half decade. The industry is expected to increase its revenue growth to twice its present figure by 2020. It is also expected to increase its employee growth to an impressive figure of 2 […]

Can Bangalore be India’s global captive center capital?

The IT capital of India, Bangalore, is heading towards a boom in the sphere of global in-house centres (GIC) or captive centers. Global players are on their way to the city to enhance their presence in the expanding Indian market. From one of the most famous lingerie brands to the world’s largest beer makers, the […]

IT Industry to Witness Faster Growth in 2014: NASSCOM

The multi-billion dollar IT industry of India is staring at a growth of 13-15% in the next fiscal year. This prediction was made by R. Chandrashekhar, the president of the software industry body Nasscom. He based this forecast on the future software exports that are slated to bring in the revenue for the country. Growth […]

Disruptive technologies to increase the exports in 2013- 2014: Nasscom

The Indian IT industry is on an upswing according to the industry body NASSCOM. Global technology spending budgets are increasing allowing the Indian IT industry to grow off the trajectory. The National Association of Software and Services Companies as a whole has adopted disruptive technologies which is expected to increase the exports in the year […]

The IT Industry is Rooting for Changes in the US Immigration Bill

The US immigration has been under intense scrutiny not only in the US but also in India and other countries across the world. This scrutiny is attributed to certain clauses in the bill which will affect the bottom line of the outsourcing industry. Most of the clauses pertain to the US H-1B visa which is […]

Mindtree Ropes In Enterprise Crowdsourcing To Succeed

Technology is updating at the speed of light. Businesses that update with the rapidly changing times have a better chance at survival than those that do not update. Mindtree is banking on this philosophy as it has roped in internal enterprise crowdsourcing. The need to grow and stay tuned to the latest technological advancement has […]

The KPO Industry in India Is Settling in for A Steep Incline

The KPO or Knowledge Process Outsourcing industry has been a major contributing player to the economy in India. Processes like market research, legal services, data analytics, pharmaceutical data processing, content and publishing services are on a regular path to India from offshore companies. The market here is all set to grow exponentially by the year […]

NASSCOM Prepares to Effect A Rethink in the US Immigration Bill

A few days ago news of the immigration reform bill being passed by the US Senate made headlines across the world. The Indian outsourcing industry was not keen on the bill because of the restrictions that it placed on the 87 billion dollar software export model. The restrictions were to be placed on the H-1 […]

New American Bill Threatens Indian Outsourcing Companies

Outsourcing companies are largely dependent on the legislation of the land from which work is exported. Indian companies are currently being threatened by the new American immigration bill. The threat mainly arises from the limitation on the number of foreign workers that companies in America can employ. The immigration bill The immigration bill is currently […]