Reverse Outsourcing Trend: Jobs Back in US

Recent trends show that business process management services are getting back to US. Indian and US outsourcing companies are showing a reverse trend in business process management (BPM). Infosys recently scaled up their onshore BPO operations in Atlanta, hiring more US staff. The company chose Atlanta not only because of the unemployment factor prevailed in […]

How offshoring enhances innovation at home

March 23, 2012: Records pertaining to outsourcing activities in the US and Europe indicate that there has been an increase in spending the areas of technology and investment in offshore locations. The reason for offshoring is not just adapting the products to the local market, but also to develop revolutionary technology. There is a general […]

6 market changes expected in Outsourcing in 2012

February 14, 2012: Outsourcing is undergoing changes along with the change in the market and the uncertainty in the economies across the globe. Following are the trends that will be observed in the outsourcing industry during 2012. The concern over cloud will rise Even though more companies will go for adopting cloud services, there will […]

5 tricks to manage IT outsourcing projects with fewer resources

January 17, 2012: As the outsourcers reduce the number of onshore employees, you need to be prepared to absorb the shock. The following tricks will help you to drive the projects forward as the offshore IT service providers reduce the number of onsite staff who used to act as liaisons between customers and service providers. […]

R&D crucial for driving high value curve growth of IT in India

January 10, 2012: India is one of the most favorite global destinations as far as outsourcing is concerned. And there are high expectations in the year 2012 in the Indian outsourcing sector. But the worry is that the trend is not so attractive in the industry. Experts believe that if the research and development work […]

Outsourcing medical transcription for not just cost savings

January 6, 2012: The recession which has taken its toll in the United States has made an undesirable impact in the medical industry. An industry which is closely linked with critical aspects of human life was not spared. And it is a common sight that clinics and hospitals in the United States are going for […]

Call center outsourcing industry set to expand in Philippines

December 29, 2011: As the year 2011 come to an end, the New York Times forecasts that the call center industry in the Philippines will continue to expand in the years to come. It is predicted that the call center outsourcing industry will grow at a rate of 20 to 25 per cent every year […]

Flips and flops in outsourcing to China

December 10, 2011: China has witnessed a phenomenal growth in the Information Technology and BPO sector over the past few years. Analysts in the field observe that China fits into the category of matured market in the IT and the BPO sector. China now enjoys a third place in the outsourcing industry after India and […]

67% of US tech firms rely on offshore resources: Annual SIM Survey 2011

October 7, 2011: As far as Information Technology Processes are concern, it is still the offshore on the top. The survey conducted by Society of Information management could come up with key findings on IT budgets and technology trends in the global outsourcing business, which also reported on how most of the players are managing […]

Philippines BPO industry showcased in UNCTAD Meet

October 5, 2011: The trade and Development Board of the United Nations Conference in Trade and Development held at Geneva showcased the trends and uplift of BPO industry in the Philippines in the recent years. The country which has been ranked second in the global outsourcing business has achieved many milestones in the recent years […]

IT Outsourcing facing security threats in US: INSA Report

October 3, 2011: Be conscious entering into contracts with offshore outsourcing vendors It is dangerous for US companies to get into contract with offshore service providers as there is immense risk involved in outsourcing to the offshore, says INSA Report. According to the report it is noticed there is hacking widely being practiced in the […]

European banks to increase spend on offshore outsourcing

October 3, 2011: Banks in Europe, least bothered about uncertain economic climate……..  Some of the top Banks in Europe are not panicked with economic crisis being foreseen. Most of the banks are well focused and knew very well what they have to do at this point of time. Banks are finding it more beneficial to […]