Voice support – India losing its glitter

The Philippines was once a colony of the United States from the year 1898 to the Second World War. This was more than enough for the Americans to instill their culture and language in the Philippines. Now India is losing its share in the BPO sector to Philippine, due to their cultural and language affinity […]

Outsourcing leads to agility in transportation?

November 10, 2011: In supply chain, agility and flexibility are means to attain competitive advantage. In modern supply chain, what works today won’t work tomorrow. In today’s information age which is characterized by consumerism and globalization, the product lifecycles are getting shorter. Customers are more informed than they were a few years back and are […]