$85 billion worth outsourcing contracts coming to end of term: Everest Group

A study by Everest group revealed that more than US$85 billion IT outsourcing (ITO) and Business process Outsourcing contracts are about to expire in next 18 months. The study was published by a leading advisory and research firm for global services, Everest Group. Large contracts were signed before the economic slowdown struck US. As a […]

Research Reports by Gartner

Management Update: Evaluating and Mitigating Outsourcing Risk – April 2004 Insurance BPO: How a Deal Evolves – Jan 9, 2003 Buyers Beware: Indian IT Service Providers Foray Into BPO – Dec 2, 2002 Business Process Outsourcing – A Market Overview VoIP in Public Services: Facts, Fiction and Myth – Dec 2, 2002 VoIP: Beyond the […]