Top 5 Outsourcing Trends for 2016

Outsourcing is a primary concern for businesses that offer various services and depend on vendors to support their business goals in the long term. Outsourcing trends are evolving at a steady pace and changing the dynamics of business processes. With countries like India, Philippines, Brazil, etc. emerging as the preferred outsourcing destinations, there has been […]

BPO Market Faces a Resounding Success in Europe

The IT market in Europe is in a slump even as the BPO industry is emerging as the economic leader. Over a period of five years, 2013 saw the lowest number of ITO contracts signed. The total number of BPO contracts signed rose conversely by nearly 35 percent when compared to the number signed in […]

Social Media Profile Management : BPOs New Revenue Source

Love it or hate it, ignoring social media is next to impossible. A large percentage of customers are now turning to social media sites for recommendations, reviews and choosing businesses. Managing an online social media profile has become a means of survival for numerous businesses. Not all businesses are equipped to handle the work scope […]

Trends in BFSI Outsourcing Usher in a New Era of Prospects

Companies in the financial services sector have been on a renewed mode of growth made possible by the utilization of technological applications, as part of innovative growth strategies. The changing demands of customers, budget pressures, increased competition and rising regulatory as well as risk demands have led to new trends in BFSI outsourcing. The financial […]

New Trends in Outsourcing Drive Growth in the BPO Sector

Latest trends evolving in the BPO sector have largely driven the growth of this industry. The new trends in outsourcing such as global delivery of services and regionalization of operations have revitalized the industry. Furthermore, healthcare outsourcing has emerged as a potential goldmine for BPO companies. This is mainly due to the immense number of […]

BPO Market Report 2013: Trends and Prospects

The trends related to the incorporation of online communities and social media into outsourcing has gained considerable significance in BPO market report 2013. Improving global efficiency and productivity depends on the fundamental strategies of outsourcing enterprises. According to the studies conducted by Linchpin SEO, customers of financial sectors prefer interacting with their service providers on […]

Analytics outsourcing trends: 2013 directs new strategies in this domain

Analytics outsourcing has come a long way since it took its first step about 15 years ago. It has now become a key component of the outsourcing sector. As more and more companies are jumping into the fray, this sector has become a hotbed of opportunities for the BPO community. The scenario thrown open in […]

A Big Slowdown expected in Outsourcing by 2013: Morgan Stanley

A recent report from Morgan Stanley predicts a big slow down in outsourcing by 2013. They claim that since the financial crisis in 2008, revenue growth in outsourcing industry is facing severe crisis and is on a steady decline. Morgan Stanley is a multinational firm offering financial services, security based services, asset management services and […]