BPO, BPM and analytics to assist in overcoming retail hurdles

The existing economic uncertainty has impacted the retail sector to a large extend with retail sales hitting a low world over. In U.S., the retail sales during holiday season grew only by 4 percent which is 6.5 percent lower than that of 2011. In U.K., the retail expenditure for 2012 was a mere 1.2 percent. […]