Why Small Indian Cities and Towns Are Attracting BPO Firms

Business process outsourcing (BPO) firms in India are exploring small towns and cities to expand their customer care services, especially in the telecom and banking sector. Even as the metros and the tier-1 cities continue to be the preferred destination for the BPO firms, many companies are walking in the reverse direction and thinking about […]

BPO Company Profile: Ruralshores, A pioneer in Rural BPO

RuralShores is one of the leading rural BPO firms in India with delivery centers spread across different states of India. Established in May 2008, RuralShores is headquartered in Bangalore, India and they aim to bring jobs to rural youth of the country. Their motto is to provide job opportunities to educated rural youth who are […]

Rural BPO’s transform Indian BPO market; contributes $7 million in 2011-12

When a leading Indian BPO company decided to partner with a rural BPO company to service their US logistics client, it raised quite a few eye brows. The rural BPO set a record of 700 filings per man day when compared to their urban partner’s productivity of 650 filing per day, per man day. Rural […]

RuralShores to start 100 rural BPO units in India

December 12, 2011: RuralShores Business Process Outsourcing plans to start 100 rural BPO delivery centers which will add 10,000 seats to its capacity in the next three years. It is said that the new centers will be started in the Northeastern part of the country. RuralShores has now launched 10 rural delivery centers across seven […]