Top BPO Destinations – Feb 2014 List

Since its inception in the mid-90’s, the BPO industry has grown in leaps and bounds and is showing no signs of slowing down. The industry provides great environment to work, compensation commensurate with experience and competence, MNC exposure and good growth prospects to its employees. Which is why, the BPO industry has emerged as one […]

Sri Lanka partners with Venture Engine to boost IT exports

Spark iT is the newest brainchild of CCC (Ceylon Chamber of Commerce) which has been launched in partnership with VE (Venture Engine) to provide a veritable platform for upcoming Information and Communication technology (ICT) entrepreneurs. The program has the goal of aiding these entrepreneurs to elevate their businesses to the next level by helping them […]

Rural BPOs, a success model to be adopted in Sri Lanka

Business process management companies contribute a major share of foreign revenue for Sri Lanka. The 15,000 odd workers in BPO and IT sectors have contributed to making the industry the 5th highest in terms of foreign revenue generation for Sri Lanka. Recent years witnessed the mushrooming of many BPO and IT companies in Sri Lanka […]

BPO Company Profile – WNS

WNS began its journey way back in 1996. In the past 16 years they have cemented a leadership position in the Business Process Outsourcing industry. WNS entrenched their presence in the market with its in-depth domain knowledge, global delivery network and operational excellence along with a holistic partnership approach. Cross industry focused approach in offering […]

Sri Lanka rings bell for BPO and KPO

Sri Lanka, a small island with a population of more than 21 million people is located in the southern coast of India had a tumultuous past and was marred by civil war till very recently. Now the country is undergoing a massive reconstruction, is on an upsurge and fast emerging as a major destination for […]

BPO set up for Sri Lankan refugees in Madurai

February 22, 2012: A group of 10 Sri Lankan Tamil refugees from the refugee camp in Madurai, who had no idea of their future, are now operating a Business Process Outsourcing unit in Madurai, Tamil Nadu. This was made possible with the support of the district administration. The group consists of both girls and boys […]

Sri Lankan BPO market maturing

February 13, 2012: Even though India is a large country with a huge population, it is now facing a problem of inadequate talent pools in the sector of Business Process Outsourcing. This has turned out to be an opportunity for Sri Lanka which has started to concentrate on the sector based on its strengths. The […]

50,000 ITeS job opportunities in Sri Lanka by 2015: BPO Survey

December 28, 2011: A recent study has found that more than 33 per cent of the clinical trials that are being performed by Pharma companies are being outsourced to third party service providers. There is also increase in the value of the activities that are being outsourced. The worth of the portion of global research […]