Top 10 BPO Companies in India

The swiftly growing Indian BPO industry is one of the biggest ones in the global BPO market. Every year scores of BPO companies join the industry in India. This makes it very difficult for a BPO company to establish itself as a key player in such a competitive market. But there are a bunch of […]

The Case for Impact Sourcing

Outsourcing to High Potential but Disadvantaged Workers Makes Good Business Sense by H. Karthik and Shyan Mukerjee Impact sourcing is not just a nice thing to do; it also makes perfectly good business sense. Just ask Tata Consultancy Services (TCS), the India-based global business services organization that employs more than 300,000 IT consultants in 46 […]

NASSCOM Predicts Double Revenue Growth of BPM Industry in India by 2020

The BPM (business process management) industry is set to achieve higher growth in terms of revenue in the next one and a half decade. The industry is expected to increase its revenue growth to twice its present figure by 2020. It is also expected to increase its employee growth to an impressive figure of 2 […]

Is the IT Industry Shifting Base to Latin America?

An interesting meeting between Sajan Pillai and Vicente Fox has sparked an idea that the IT industry might be leaning toward Latin America. Sajan Pillai is the CEO and Founder of UST Global, an IT company based in California. Vicente Fox is a leading businessman and the former president of Mexico. IT Jobs on offer in […]

New Study Reveals Large Gap Between India and China In Outsourcing

It is a well-known fact that China is well ahead on the population graph in comparison to India. A study from a top rated US business school, however reveals that China catching up to the outsourcing volume in India is highly unlikely. This revelation maybe surprising as the Chinese central government has introduced several policies […]

Procurement Outsourcing Market Expected to Continue Domination

The procurement outsourcing market has been gaining prominence in the global market. The phenomenal growth of 10 percent registered in 2012 meant that the market reached a total contract value of 1.72 billion US Dollars with nearly 220 billion US Dollars in managed spending. Understanding the growth of Procurement Outsourcing Industry experts expect this graph […]

Australia and Canada Follow the US Immigration Bill in Introducing New Foreign Visa Restrictions

The first blow to the Indian IT companies came from the US immigration bill which placed restrictions on the number of work visas that a company can sponsor. Canada soon followed suit. The latest development in the visa arena was announced in Australia when the country followed the global trend by tightening its work visa […]

NASSCOM Prepares to Effect A Rethink in the US Immigration Bill

A few days ago news of the immigration reform bill being passed by the US Senate made headlines across the world. The Indian outsourcing industry was not keen on the bill because of the restrictions that it placed on the 87 billion dollar software export model. The restrictions were to be placed on the H-1 […]

UK Banks May Boost Outsourcing To India

Recent decisions made in the United Kingdom seem to have profitable repercussions for outsourcing companies in India. The UK government has decided to hand back complete control to banks. Further the slow growth has forced banks to think of cost cutting techniques in order to stay in the business. The financial meltdown and government support […]

The Evolution of BPO Industry Operations in India

The BPO industry operations in India have been the pioneer of outsourcing in the global business scenario. Foreign companies have been dependent on the Indian BPO industry due to its English capabilities and quality work carried out at low cost. In the past two decades, this industry has evolved into a formidable force with successful […]

BPO Revenue Opportunities are Growing at a Constant Pace

The BPO industry has turned out to be a stronghold driven by infrastructure management services and subsequent growth volumes. The revenue growth is targeted by going global and making investments on the basis of logical reasoning. The emerging trend of vertical services like retail, health care, shipping and logistics will be fueling BPO revenue opportunities. […]

TCS insurance BPO services: The insurance outsourcing leader

The BPO insurance market has achieved tremendous success in the last two years. Service providers are concentrating on market success by advancing capabilities and trends. Services provided to the insurers should be efficient, centralized and standardized. Otherwise high risk and cost will be the result. More complex processes are included in the contracts. The focus […]