BCI-Wrox Academy: Prospects for BPO centers in Uganda receive a boost

Uganda is emerging as an important BPO hub in Africa. As more and more African nations have started depending on outsourcing operations, the demand for skilled workers has been on the rise. The country has set in motion several measures that will enable trained employees to work in this sector. Prospects for BPO centers in […]

Know emerging global BPO destination – East Africa

East Africa is the next big thing in the global BPO market. This was visible in the East Africa outsourcing summit in Kenya held on 5th and 6th of June 2012. Many countries are keen on creating a presence in the attractive Business process outsourcing sector of East Africa. The outsourcing industry has expanded to […]

Foreign firms to run first call centers in Uganda

September 27, 2011: Three years incubation centers permitted for Indian and Kenya firms in Uganda. National Information Technology Authority (NITA-U) raised white flag for three incubation call centers in Uganda earlier this week. It is the Indian and Kenyan firms Dhanush, Raps-Spanco and TechnoBrain respectively which has been given the privilege to run pilot call […]

Uganda emerging as a BPO destination

August 18, 2011: Business process outsourcing as an industry is growing in many countries. It is no longer confined to few markets like India. Uganda is the latest country to join this BPO bandwagon. With an aim of developing the BPO industry in Uganda, the Information and communication technology ministry has joined hands with N-ITAU […]