What is vertical BPO?

What is vertical BPO? Is this the next big thing to hit the BPM industry? Well, many are likely to think so since this has led to setting new frontiers in the field of outsourcing. In BPO, horizontal services are function specific that are scattered over different sectors of the BPM industry. These include services […]

Top 7 Trends of Outsourcing in 2012 – Tholons Research

The outsourcing industry has been witnessing a growth in the recent years and Asian countries like India, Philippines, China and Malaysia have become the favourite outsourcing destinations of US and European companies. ┬áThis industry has been witnessing a lot of developments in the recent years and has seen a lot of integration of technology. The […]