Vietnam BPO Location Study: Potentials for Growth

Vietnam has established its presence in the outsourcing sector with solid growth in the call center industry. The country has made its presence felt in the industry as an alternative destination for low-cost offshoring services. The economic growth rate of Vietnam can be counted as one of the highest among the Asian Pacific countries. The […]

Software Outsourcing: Lack of skills throws a spanner in the works for Japan

Outsourcing in Japan traditionally carried a different meaning from its globally accepted definition. Even though Japan has been a player in this field for a long time, products and services were usually outsourced to a single service provider. However, there has been a sea change in Japanese perceptions towards outsourcing, and companies have started moving […]

Japan and Vietnam IT firms shake hands over new BPO joint venture

Agrex, based in Japan and FPT Software, based in Vietnam have entered a new BPO joint venture which is claimed to be the first of its kind joint venture taking place in the ASEAN region. The venture will be targeting the BPO services in Japanese market first and will expand cross the globe soon after […]

Japan’s software outsourcing shifts from China to Vietnam

Till few months back, China was the undisputed software outsourcing destination for Japanese IT enterprises. But now the situation is not at all the same. IT firms in Japan are shifting more software outsourcing services to Vietnam. This trend for increased IT outsourcing to Vietnam is getting immense, especially after China-Japan territorial disputes. The trend […]

Vietnam outsourcing companies re-positioning as BPM service providers

Vietnam which has firmed its position in the global outsourcing market as an important hub for software development and IT outsourcing is now moving up the value chain to position themselves as business partners who will manage the business processes of their clients. The outsourcing companies in Vietnam which are well known for IT services […]

Know emerging BPO global destinations: Vietnam

Vietnam is slowly becoming a favored destination outsourcing. Vietnam ranks 20th among the top BPO destinations in the world.  It is predicted that they will overtake India and China by the end of 2012. Vietnam has a population of 90 million people, out of which 60% are under the age of 30. They have young […]