Top 10 BPO Companies in India

The swiftly growing Indian BPO industry is one of the biggest ones in the global BPO market. Every year scores of BPO companies join the industry in India. This makes it very difficult for a BPO company to establish itself as a key player in such a competitive market. But there are a bunch of […]

Wipro to Acquire Mortgage BPO Opus CMC for $75 Million

Wipro Ltd., one of India’s leading IT giants, is slated to acquire the US-based Opus Capital Markets Consultants. The all-cash deal is of the tune of $75 millions (Rs 467 crore) and includes a deferred earn-out component spread over the next few years. Boost to Wipro’s mortgage solution and outsourcing business This move will boost […]

Aircel and Wipro Renew Outsourcing Ties

Aircel and Wipro were engaged in a technology outsourcing contract that was recently renewed as confirmed by both the companies. The contract was estimated to be worth approximately Rs 500 crore. The timeline of the renewal was spread over five years. Both the concerned companies, however refused to comment on the estimated value of the […]

Procurement Outsourcing Market Expected to Continue Domination

The procurement outsourcing market has been gaining prominence in the global market. The phenomenal growth of 10 percent registered in 2012 meant that the market reached a total contract value of 1.72 billion US Dollars with nearly 220 billion US Dollars in managed spending. Understanding the growth of Procurement Outsourcing Industry experts expect this graph […]

BPOs Are On The Lookout For Nurses And Actuaries

BPOs across India are looking to standardize procedures and office environments in accordance with US requirements. This move has become beneficial to those in the healthcare department especially for nurses, medical coders, actuaries, biostatisticians and medical writers. Companies like Wipro, Accenture, Cognizant and iGate are hiring nurses, specifically nurses who have successfully completed the National […]

Australia and Canada Follow the US Immigration Bill in Introducing New Foreign Visa Restrictions

The first blow to the Indian IT companies came from the US immigration bill which placed restrictions on the number of work visas that a company can sponsor. Canada soon followed suit. The latest development in the visa arena was announced in Australia when the country followed the global trend by tightening its work visa […]

UK Banks May Boost Outsourcing To India

Recent decisions made in the United Kingdom seem to have profitable repercussions for outsourcing companies in India. The UK government has decided to hand back complete control to banks. Further the slow growth has forced banks to think of cost cutting techniques in order to stay in the business. The financial meltdown and government support […]

BPO Revenue Opportunities are Growing at a Constant Pace

The BPO industry has turned out to be a stronghold driven by infrastructure management services and subsequent growth volumes. The revenue growth is targeted by going global and making investments on the basis of logical reasoning. The emerging trend of vertical services like retail, health care, shipping and logistics will be fueling BPO revenue opportunities. […]

Indian IT and BPO industry expands in Latin America

The $100-billion worth IT and BPO industry of India is fast expanding into the Latin American arena with a lot of companies establishing themselves in this region so as to cater to their clients in North America better. The region’s proximity as well as close affinity to United States makes it ideal to set up […]

Wipro’s Outsourcing Profit beyond Estimation

Recent reports say the profit of Wipro Ltd. (WIPRO), the third largest software service outsourcer, is much higher than the value estimated by analysts. For Jul-Sept 2012 period the net income for the company has increased from 24 percent to Rs 16.1 billion. This number is in contrast to Rs 15.5 billion estimated by 42 […]

Outsourcing opportunity in the Health Care Sector may touch $24 billion over next 4-5 years

It is estimated that there will be a USD 24 billion outsourcing opportunity for the service providers within the next four to five years time. The Indian Information Technology industry expects that the changes in the regulations in the healthcare sector will open up huge opportunities. Many of the leading service providers in India such […]

Top 5 interesting incidents from outsourcing world in 2011

2011 was an eventful year as far as the global outsourcing sector is concerned. There is so much to learn from both in terms of best practices and challenges. The following are the top five interesting incidents in the outsourcing space that occurred in 2011: Cancellation of Fujitsu contract by the department of Work and […]