5 Topics Taught To Agents In Call Center Training

telemarketing agents. Image source holldon.com

Customer-centricity, enormous volumes of customer requests over telephones has given rise to a need for call centers. Cheaper labor market along with big English speaking population has made India a home to many call centers, local as well as global. However, contrary to popular belief that you really don’t need many skills to work in […]

Train The Trainer

Training is a very big industry in call centers. While many BPO training institutes have good infrastructure  but the trainer matters the most. Somebody has to train the trainer! Evolv, Bangalore, Delhi, Mumbai Shradha HRD, Delhi

Soft Skills, Personality Development Training

In all call centers and BPO companies employees interact with the clients on a daily basis. The quality of work is not the only thing that counts but also the manner in which you interact with the client becomes important. Soft skills are not part of the regular education curriculum, hence getting trained in it […]

Training Institutes for BPO, Call Center

Call Centre Training Institutes Bangalore Institute of Call Center Training, Bangalore Speak Read Write – free, downloadable guide to hundreds of north american english idioms and other free materials your users might find useful to train call center employees. Athiya Organizational Competencies (Private) Limited, Bangalore BK One Center for American Education No.45, 4th B Cross, 5th Block Koramangala Bangalore 560 095 […]

Voice And Accent Trainers

Voice and accent training is a very important course all voice BPO aspirants should undergo. The challenge is to first unlearn the Indian accent and then learn the foreign accent. Aaroha, Mumbai Hero MindMine MindSpeed, Bangalore Nexgen, Hyderabad. Phone: 040-5525 5571 / 72 Relationship Management Services Pvt Ltd. Mumbai: 022-24444720, 24474262 . Chennai: 044-52140812 Shradha […]