Soft Skills, Personality Development Training

In all call centers and BPO companies employees interact with the clients on a daily basis. The quality of work is not the only thing that counts but also the manner in which you interact with the client becomes important. Soft skills are not part of the regular education curriculum, hence getting trained in it becomes important.

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Know Emerging BPO Destination: Guatemala

Guatemala is fast becoming the next preferred BPO destination in the Central American region and is all set to capitalize its new position in the global market. Guatemala has so far succeeded in attracting leading global outsourcing companies including Capgemini, 24/7 customer, ACS, Help Desk Now and many more are to set up their offshore […]

Banking services: Offshoring ushers in a new age for the BPM industry

In the current business scenario, offshoring has invaded almost all fields of the industry. Banking services are no exception. Bringing down costs accumulated from IT requirements has been high on the agenda of strategy management. This has pushed banks into the arena of outsourcing. Outsourcing banking services is a cost-effective method for the smooth management […]


  1. Nothing is listed for Kochi (Cochin). I am a communication skills coach. I help with clarity, fluency and confidence when it comes to Spoken English. More about what I do here-

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