Mergers and Acquisitions in BPO World – 2004

AcquireeAcquirer / VCValueDateReason For Acquisition
Pipal Research
Illinois, USA
ICICI OneSource [51% stake]$1.25-1.5mSeptember 2004Enter the high-margin research and analytics market.
Source One Communication
New Jersey , USA
Hinduja TMT $8.5mSeptember 2004Centres in New Jersey, Toronto, Manila; multi-lingual capabilities in French and Spanish.
Cambridge Integrated Services
Illinois, USA
Scandent Group$110mSeptember 2004Enter the  insurance claims  processing segment, expand presence to Australia and the US.
Accounts Solutions Group (ASG)
New York, USA
ICICI OneSource $40-45mOctober 2004Staff strength of 500 in US delivery center to enter the high-margin, late-stage collections market.
Devonshire Group
London, UK
OfficeTigerNot AvailableNovember 2004Expand capabilities to consulting and staffing services.
HealthScribeSpherisNot AvailableDecember 2004With the acquisition of Avicis/HealthScribe, currently the nation’s third largest medical transcription outsource provider, Spheris is now positioned to more rapidly expand its product and service offering of complete medical transcription technology and outsourcing services to healthcare providers throughout the U.S. and Canada.

Also See

Mergers and Acquisitions in BPO World in the year201020092008200720062005200420032002

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