Mergers and Acquisitions in BPO World – 2009

 

Acquiree Acquirer / VC Value Date Reason For Acquisition
LaurelTech Integrated Publishing Solutions DiacriTech Undisclosed Feb 2009 The acquisition will help position the company to work in a hybrid onshore/offshore model, capable of delivering design, editorial and project management capabilities in the US.
UCMS Group Ltd Aegis Communication Corp, BPO arm of Essar A$54m (Rs 200 crore) April 2009 With this acquisition, Aegis will have operations in India, Philippines, the United States, Costa Rica, Kenya and Australia.
Schneider National, Czech Republic EXL Service Holdings Approx $40m July 2009 The unit provides finance and accounting services to logistics firms in Europe in multiple languages such as English, German , French, Italian and Spanish. Through this acquisition EXL has a presence in Eastern Europe. Eastern Europe is an attractive BPO destination both due to the language capabilities and the nearshore advantage for catering to markets in Europe
UBS BPO Unit, Hyd Cognizant Approx $75m October 2009 As part of the transaction, financial services provider UBS and Cognizant have entered into a multi-year services pact, under which Cognizant will provide business process outsourcing (BPO), knowledge process outsourcing (KPO), IT and remote infrastructure management services to UBS divisions globally. The UBS unit, called UBS India Service Centre (UBS ISC), employs about 2,000 associates
AmEx Travel Services Captive India EXL Service Holdings $30m October 2009 EXL gained around $160 million outsourcing contract spread over eight years. EXL has 10,500 employees, AmEX travel BPO has 800.
McCamish Systems Infosys BPO $38m, additional $20m based on targets Expected Dec 2009
Source: Media Reports

Also See

Mergers and Acquisitions in BPO World in the year201020092008200720062005200420032002




Latest Columns

Indian BPO firms target $16 billion West Asian market

November, 21, 2011: The modernization effort of the West Asian countries has presented a sea of opportunities for the outsourcing service providers. The $16 billion worth information technology and outsourcing market is now being targeted by the Indian outsourcing companies. A number of Indian outsourcing companies have started to step up their operations in the […]

Insurance: Emerging Opportunity in Outsourcing

Insurance: Emerging Opportunity in Outsourcing Lets say a health insurance company in Texas sells a insurance policy, it is likely that the back office paper work is processed in Pune or Hyderabad.  India BPO has emerged as the leading companies for back office tasks required by the US insurance companies. They are able to cater […]

Speak Your Mind

*