Vendors for Call Centers, BPO

BPO Marketplace Call Centre Training Institutes Consultants COPC, Six Sigma Training/Certification Guides, Startup Kits Hardware Vendors HR Services IPLC Vendors Software Tools For Call Centres VoIP Providers The infrastructure required depends upon if you are setting up a voice based call center or just a backend operation for your client. For e.g. if you are […]

VoIP Providers in India

Most call centers use VoIP to service their customers. This is a partial list of VoIP providers in India, we will be more than happy to add more names to this list. BinFone Phonology Also see “IP Phones Checklist: What to ask before you buy“

IPLC Vendors in India

Call centers, especially the voice ones, use International Private Leased Circuit (IPLC) to save on the costs of voice calls. There are many IPLC providers in India. AT&T Airtel – Handles the entire circuit. You deal with just one company. MCI Reliance Communications provides end to end connectivity for IPLC, Global Ethernet Links or the Global MPLS […]

HR Services

HR Services Eduquity Career Technologies Pvt Ltd, based in Bangalore and Hyderabad, is a third party assessment company that takes care of unbiased reporting on the competencies of the candidate. They specialise in aptitude tests & psychometric tests. They have adminsitered more than 100,000 assessments so far. The assessments can be used for selection of […]

Guides, Kits, SLAs for BPO

For any business, not necessarily for call centers and BPO, there are many legal issues involved. For small BPOs it may be difficult to afford a professional lawyer. There are few online resources which they could consider using for a nominal fee. The Outsourcing Toolkit – includes SLAs, transition plan, contracts, benchmark audit kit etc. Service […]

BPO Marketplace

Small BPOs are always on the look out for projects. The big ones have a structured sales force to hunt for projects. Internet is one of the best places to get projects. There are few B2B portals from which you can get BPO related projects.   LangJobs – language job marketplace MT India is a networking organization […]

Process Training, Certifying Vendors

See our quality page to learn about COPC, Six Sigma etc. Other than quality a lot of process is involved in call centers. There are many good companies that can train and set up proceses for your BPO and call center. Binary Essentials BMG India Business Strategic Solutions Pvt. Ltd., New Delhi Investe Consulting Pvt. […]

BPO Consultants

Consultant are available who can help you with setting up call centers, select the correct technology, design a call centre. If your company name is missing feel free to contact us. Global Equations – We help our clients leverage global resources for IT and Business Process Outsourcing (BPO) and facilitate execution of inorganic growth or […]

Hardware Products, Vendors

If you want your product to be included [must be relevant to the BPO world] please send the product name and a very brief description to us. Usually one needs to buy from partners and not from the vendors directly Company Offerings Alcatel APW President Systems Limited Manufacturers of Enclosures that incorporate all the best […]

Software Products/Vendors

If you want your product to be included [must be relevant to the BPO world] please send the product name and a very brief description to Company Offerings Acqueon Technologies Inc. Headquartered in the US, Acqueon is a pure play products company that specializes in building and deploying end-to-end Contact Center solutions across the […]