Columns, opinionated articles related to Outsourcing across the world. We welcome contribution to columns category from our readers.

Are BPO Solution Providers Ready to Meet the Influx of Opportunities from Healthcare Industry?

Healthcare industry has successfully made it to the list of top five biggest industries in the world. The core functionalities of the healthcare is all about diagnosing and treating patients. But in order to attain the optimum results in these core areas, healthcare industry is required to be equipped with assistance that can enhance the […]

Travel & Hospitality, Retail & eCommerce; Data Processing leads to Success of Big Data Initiatives

Huge data sets, enthralling analytics, complex and diverse data sources are hot cakes these days. But it is so very important to understand that big data is nothing without data processing. Organizations and enterprises are easily getting carried away in the hype of big data. Irrespective of the industry, whether it is a travel and […]

Reduce Operational Bottlenecks and Gain a Competitive Edge with BPO Services

Global business scenario has become fiercely competitive. Businesses, right from retail to logistics and from telecommunications to energy & utilities, are struggling hard to stay strong and achieve an edge over competitors. Since, most of the business processes are executed in-house; enterprises find it difficult to concentrate on their core competencies. They find their resources […]

2016; Extraordinary Yet Challenging Year for BPM Industry

Business Process Management has turned out to be an awesome accomplishment for some organizations around the world, particularly in the eastern world, there has been a gradual shift from the conventional outsourcing trends. BPM trends are evolving to change the dynamics of business processes, becoming vital for businesses that offer several services and are dependent […]

4 Ways in which Small Data is better than Big Data

Data analytics is vital for all kinds of business. But often business organisations are confused about what type of data to mine – Big Data or Small Data. While Big Data has emerged as the key word for business organisations, it is not wise to consider small data to be less insignificant. In fact, small […]

India Secures Top Slot in 2016 Outsourcing Index

India has secured the position of the world’s largest outsourcing destination, based on financial attractiveness and business environment. This was revealed in a study published by A T Kearney, a London-based global management consulting firm. According to A T Kearney’s 2016 Global Services Location Index (GSLI), India attained the top position from among 55 countries […]

How to turn Big Data into a profitable asset

Big Data has been in the limelight since its introduction into the business scene. Even now the hype regarding Big Data continues. The fact is that many organisations understand the significance of Big Data and recognise its potential in improving business. They apply the resources required to derive benefit in their business through its use. […]

5 Essential Data Automation Tips for Start-ups

Big Data introduced the advantages of data analysis to business organisations. But with the ever increasing volume of data the significance of data automation has increased many-fold. Big Data automation is considered to be the key to integrate data movement and enable continuous flow of information at reduced operational costs. Automation of Big Data is […]

5 Useful Tips to Convert Big Data into Smart Data

Big Data has become the buzzword for businesses over the last few years. Each year a huge amount of data is being produced through various means. Business organisations gather and analyse the data to gain useful insights. But data without structure is meaningless. Unstructured data requires enormous time to be sorted out and may turn […]

Technology & BPO, Who’s Changing Who?

Few would debate that innovation is an extraordinary empowering agent. In the BPO business, innovations have made an ocean of changes that numerous never envisioned conceivable only 10 years back. Take offshoring for example, who might have believed that introducing extremely quick back links would permit operators, most of the time half way around the […]

Top 5 Outsourcing Trends for 2016

Outsourcing is a primary concern for businesses that offer various services and depend on vendors to support their business goals in the long term. Outsourcing trends are evolving at a steady pace and changing the dynamics of business processes. With countries like India, Philippines, Brazil, etc. emerging as the preferred outsourcing destinations, there has been […]

Top 10 Social CRM Applications that Help to Keep Tabs on your Customers

Customer Relationship Management (CRM) is a key factor in business. Whether you have a small business or a large one, managing, monitoring and responding to your customers is essential for the success of your business. We bring to you a list of top 10 social CRM applications that help to keep tab on your customers. […]